Shipping Policy - Vitamuch
Last Updated: [13-02-2025]
Thank you for shopping at Vitamuch. We are committed to delivering your order in a timely manner while ensuring a smooth and hassle-free shopping experience. Please read our shipping policy carefully to understand our shipping procedures and terms.
1. Shipping Coverage
- We currently ship orders across India.
- International shipping is not available at this time.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing time may vary during high-demand periods or unforeseen circumstances.
3. Shipping Time & Delivery
- Standard shipping: 5-7 business days
- Express shipping (if available): 2-4 business days
- Delivery times may vary based on location, weather conditions, and courier service delays.
4. Shipping Charges
- Free shipping is available on orders above ₹[Insert Amount].
- A standard shipping charge of ₹[Insert Amount] applies to orders below the free shipping threshold.
- Express shipping (if applicable) will be charged separately and will be displayed at checkout.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order through our courier partner’s website using the provided tracking number.
6. Delivery Issues
- If your package is delayed beyond the estimated delivery time, please contact our support team.
- In case of lost or damaged shipments, kindly report the issue within 48 hours of delivery.
- If an incorrect shipping address is provided, we are not responsible for delayed or undelivered packages.
7. Undelivered Orders
- If an order is returned to us due to an incorrect address, failure to receive the package, or any other reason, we will attempt re-delivery with additional shipping charges.
- If re-delivery is not preferred, a refund will be processed after deducting the original shipping charges.
8. Modifications & Cancellations
- Orders cannot be modified once shipped.
- Cancellations are only accepted within 12 hours of placing the order.
- Once shipped, the order cannot be canceled.
9. Contact Us
For any shipping-related queries, please contact us:
Vitamuch
Email: contact@vitamuch.in
Phone: +91-8840841952
By placing an order on https://vitamuch.in/, you agree to our shipping terms and conditions.